1. Introduction

Welcome to Makkah Visits ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website makkahvisits.com or use our services for Umrah and Hajj packages.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, passport details, date of birth, nationality, and emergency contact information.
• Travel Information: Travel dates, accommodation preferences, flight details, and special requests.
• Payment Information: Billing address, payment method details (processed securely through third-party payment gateways).
• Technical Information: IP address, browser type, device information, and browsing behavior on our website.

3. How We Use Your Information

We use your information for the following purposes:

• Process and manage your Umrah/Hajj bookings
• Communicate with you about your travel arrangements
• Send booking confirmations, updates, and travel documents
• Provide customer support and respond to inquiries
• Improve our services and website experience
• Send promotional offers and newsletters (with your consent)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Travel Partners: Hotels, airlines, transport providers, and ground handling agents to fulfill your booking.
• Service Providers: Payment processors, IT services, and customer support platforms.
• Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict data processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@makkahvisits.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Makkah Visits
811 S Central Expy #300A
Richardson, TX 75080
United States
Phone: 214 667 2668
WhatsApp: +49 176 11414047
Email: info@makkahvisits.com

12. Your Consent

By using our website and services, you consent to our Privacy Policy.